Frequently Asked Questions
How long is the coaching process?
Achieving the results desired and expected by the client and coach normally takes time. In order for the coaching to be most effective and to allow for changes to occur in the client's life, the client should consider committing to a period of 3 months (12 1-hour coaching sessions).
How long are sessions?
Regular coaching sessions will be delivered by meeting at a specific time and place agreed upon by the coach and client. Coaching sessions will last for 60 minutes.
Do sessions have to be face-to-face?
Face-to-face sessions are welcomed. However, Dr. Elizabeth Small can meet with clients over-the-phone (FaceTime), Zoom video conferencing, and more.
How can I pay?
The charges for coaching services are $50.00 per hour. Fees are due at the time of each session and are payable by the month, in advance. Other terms may be negotiated as needed. Dr. Elizabeth Small accepts all major credit cards, cash, PayPal, and CashApp as suitable forms of payment.
How do I cancel an appointment?
The client is responsible for any regular session fees that the Client cancels within 24 hours notice. Cancellation notice should be given by phone (call or text), not email, whenever applicable.
Can I make unscheduled or additional calls?
Yes. However, unscheduled calls or sessions will be billed at the regular rate after a grace period of 15 minutes.
Achieving the results desired and expected by the client and coach normally takes time. In order for the coaching to be most effective and to allow for changes to occur in the client's life, the client should consider committing to a period of 3 months (12 1-hour coaching sessions).
How long are sessions?
Regular coaching sessions will be delivered by meeting at a specific time and place agreed upon by the coach and client. Coaching sessions will last for 60 minutes.
Do sessions have to be face-to-face?
Face-to-face sessions are welcomed. However, Dr. Elizabeth Small can meet with clients over-the-phone (FaceTime), Zoom video conferencing, and more.
How can I pay?
The charges for coaching services are $50.00 per hour. Fees are due at the time of each session and are payable by the month, in advance. Other terms may be negotiated as needed. Dr. Elizabeth Small accepts all major credit cards, cash, PayPal, and CashApp as suitable forms of payment.
How do I cancel an appointment?
The client is responsible for any regular session fees that the Client cancels within 24 hours notice. Cancellation notice should be given by phone (call or text), not email, whenever applicable.
Can I make unscheduled or additional calls?
Yes. However, unscheduled calls or sessions will be billed at the regular rate after a grace period of 15 minutes.
